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Have a question, feedback, or just want to say hi? We'd love to hear from you.

Contact Information

Response Time

We typically respond within 24 hours on weekdays.

Frequently Asked Questions

Is Pigmie really free?

Yes. Pigmie is completely free for both Personal and Organization modes. All features are included — no hidden charges, no freemium upsells, no credit card required.

Can I use Pigmie offline?

Yes! In Personal Mode, Pigmie works entirely offline using IndexedDB on your device. You can log all your collections throughout the day without internet, and sync to the cloud when you return home.

Is my financial data safe?

Yes. We use Google Firebase for authentication and database management. Your data is encrypted and securely stored. In Organization Mode, strict role-based access ensures agents cannot modify records without admin approval.

How do I invite agents to my organization?

The Owner or Admin creates an organization and generates a unique Invite Code. Agents download the app, enter the code, and their join request appears in the Admin's Pending Approvals dashboard.

What is the Customer Portal?

The Customer Portal lets your borrowers check their own balance and payment history without needing an app or login. They just enter their Organization ID and Customer ID. This builds trust and reduces "how much have I paid?" calls.

Which languages does Pigmie support?

Pigmie supports English, Kannada, and Hindi. More languages are being added based on user requests.